Term of service

TERMS OF SERVICE

This website is operated by Kera. Throughout the site, the terms “we”, “us” and “our” refer to Kera. Kera offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Service Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation visitors, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence in the United States, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or more current sources. Any reliance on the material is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction within the United States. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or Services. All descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or Service is void where prohibited.

We do not warrant that the quality of any products, Services, information or other material purchased will meet your expectations.

SECTION 5A – SUBSCRIPTION SERVICES
1. Overview

This Subscription Policy (“Policy”) governs subscription purchases made through Kera. By subscribing, you acknowledge that you have read, understood, and agreed to this Policy.

2. Subscription Benefits

Subscribers receive:

Discounted pricing compared to one-time purchases

Automatic recurring delivery every 30 days

Ability to pause, skip, or modify orders

Priority customer support

Price protection against future price increases for active subscriptions

3. Billing and Delivery

3.1 Billing Cycle
Subscriptions are automatically billed every 30 days. Subscribers receive an email notification prior to each billing cycle. Payment is processed using the stored payment method.

3.2 Order Processing
Orders are processed and shipped within 1–3 business days after successful payment. Delivery times vary depending on location within the United States. Tracking information will be provided via email.

3.3 Payment and Shipping Updates
Subscribers may update payment methods and shipping addresses at any time via their account portal.

4. Subscription Modifications

After 2 or more completed orders, subscribers may:

Pause the subscription

Skip one or more deliveries

Adjust quantity

Change shipping address

Cancel the subscription

Changes must be submitted at least 3 business days before the next scheduled shipment.

5. Cancellation Policy

5.1 Standard Cancellation (After 2+ Orders)
If canceled in time:

No future orders will be charged

No additional fees

Email confirmation will be sent

5.2 Cancellation After First Order
If canceled after receiving the first order, the price difference between the subscription price and the standard one-time price will be charged.

5.3 Cancellation Before First Shipment

Subscription will be terminated

No additional charges

No price adjustment

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or limit any order. You agree to provide current, complete and accurate purchase and account information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without warranties or liability.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or transactions made through them.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

We may use any comments submitted to us without restriction, compensation or obligation of confidentiality.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to correct errors or update information without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful, harmful, fraudulent, or discriminatory purposes.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties of any kind.

Kera shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising from your use of the Service or products, except as required under applicable U.S. law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Kera from any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is determined to be unlawful or unenforceable, the remaining provisions remain in effect.

SECTION 16 – TERMINATION

We may terminate this agreement if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Kera.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS

Continued use of the website following any updates constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:
support@yourdomain.com